Purchase Conditions
These terms apply to tickets purchased on flybussen.no

Ticket with QR code must be provided throughout the trip. The ticket must be presented in paper print or PDF on your mobile/tablet. (reference number alone is not a valid ticket). As a customer you must ensure that the QR code or reference number do not go astray.

The customer is responsible to make sure:

Proper itinerary, departure time and date selected.
Correct ticket type is selected, and must be able to produce valid identification.
The correct email address is entered at purchase.

The ticket can only be used on the specified stretch date and departure time it is issued. This also applies for the return journey.

* The ticket can not be changed or refunded.

If downtime or other technical issues means that it is not possible to buy tickets on the web site, you must buy the ticket from the bus driver. The fare would in such cases normally be higher. We do not refund the price difference between the price of the bus and the price online during downtime or technical problems on the website.

For your claim to be valid, you must complete and send us a travel guarantee form or a written enquiry within three months of the delay occurring. We will reply to your enquiry as soon as possible, and no later than four weeks after receiving it. You are not entitled to a refund of ticket expenses if your expenses for alternative transport are covered.
Please note that if we do not receive your response to our feedback within 3 months, the case will be considered obsolete, and any claims will no longer apply.

Ticket categories

Round trip discount

Round trip tickets are automatically charged at a reduced rate.

The round trip fare applies only to adult tickets, because the round-trip discount is not combined with any of the other types of discounts listed below.

Child tickets

All children under the age of 4 ride free with us.

Child tickets apply to children aged from 4-15 years.

Family discount

A Family ticket has the same cost as a one-way adult ticket. The ticket admits one adult and up to four of their children aged from 4-15 years. Family tickets do not apply to school groups, sports teams or other larger groups traveling together.

The family discount cannot be used for round-trip tickets.

Student discount

Full-time students under the age of 31 will receive a student discount.

Valid proof must be presented to the driver on boarding. Valid certificates are:

Student card with confirmation of paid semester fee,
digital student certificate on mobile, or documentation / school certificate from school or teacher company that confirms schooling this semester together with bank card, driver's license, passport or other identification with photo.
For students studying abroad, only ISIC cards are valid as student IDs.

No discount is granted to participants for short evening courses or language courses.

Military discount

Conscripted soldiers who are in their first term of service receive a discount on one-way tickets.

A military ID card or summons for first-time service must be presented unsolicited upon boarding.

Senior discount

The senior discount is given to everyone who is over 67 years of age, blind, or having a disability status from NAV.

Valid proof / identification must be presented to the driver when boarding. Fellow travelers who do not meet the requirements are not given a discount.

Companion Discount

Only companions accompanying deaf and blind travelers may ride free of charge. Beyond that, no discount is given to a companion / traveler with a companion certificate.

Stavanger Airport

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Price List - Flybussen Stavanger

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